Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of Cespify (the “Service”), a field-service management platform for landscaping businesses operated by Triggaio LLC (“Triggaio”, “we”, “us”, or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By registering for or using the Service, you confirm that you are at least 18 years old and able to form a binding contract. If you use the Service on behalf of a business or other organization (an “Organization”), you represent that you are authorized to bind that Organization to these Terms, and “you” refers to that Organization.

2. Description of the Service

Cespify provides tools for landscaping businesses to manage customers, properties, jobs, schedules, estimates, and invoices within a branded workspace hosted on a dedicated subdomain (for example, yourcompany.cespify.com). Features available to you depend on your subscription plan. We may add, change, or remove features from time to time.

3. Accounts and Authentication

Account registration and sign-in are handled through our authentication provider, Clerk. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly at support@cespify.com if you suspect any unauthorized use of your account.

4. Organizations, Roles, and Team Members

An Organization workspace may have multiple members with different roles (such as admin or member). Organization admins are responsible for managing team members, roles, and the data within their workspace. The number of team members you may add depends on your plan. You are responsible for your team members’ compliance with these Terms.

5. Subscription Plans and Billing

Cespify offers a free plan and paid plans (Solo, Crew, and Company). New Organizations start on the Freeplan. There is no free trial — the Free plan is a fully usable product, and you may upgrade to a paid plan at any time.

• Paid subscriptions are billed in advance on a recurring basis (monthly or annually) through our billing provider. By upgrading, you authorize us and our billing provider to charge the applicable fees.
• Each plan includes usage limits (such as the number of customers, active jobs, and team members). If you exceed a limit, we may prompt you to upgrade and may restrict the creation of new records beyond a short grace allowance.
• Fees are non-refundable except where required by law. You are responsible for any applicable taxes.
• You may cancel a paid plan at any time; cancellation takes effect at the end of the current billing period, after which your Organization reverts to the Free plan.

We may change our fees or plan structure with reasonable advance notice. Continued use of a paid plan after a price change takes effect constitutes acceptance of the new fees.

6. Acceptable Use

You agree not to, and not to permit others to:

• Use the Service in violation of any applicable law or regulation, or to infringe the rights of others;
• Upload or transmit malicious code, or attempt to gain unauthorized access to the Service, other Organizations’ data, or our systems;
• Interfere with or disrupt the integrity or performance of the Service, or circumvent usage limits or security controls;
• Reverse engineer, resell, or use the Service to build a competing product;
• Use the Service to send unsolicited or unlawful communications to your customers or others.

7. Your Data and Tenant Isolation

You retain all rights to the data you and your team enter into your workspace, including your customer, property, job, estimate, and invoice records (“Customer Data”). Each Organization’s data is logically isolated so that it is only accessible within that Organization’s workspace. You grant us a limited license to host, process, and display Customer Data solely to provide and improve the Service. You are responsible for ensuring that you have the necessary rights and consents to enter and process the information about your own customers. Our handling of personal data is described in our Privacy Policy.

8. Intellectual Property

The Service, including its software, design, and the Cespify and Triggaio names and logos, is owned by Triggaio LLC and its licensors and is protected by intellectual property laws. These Terms do not grant you any right to our trademarks or branding. All rights not expressly granted are reserved. You may upload your own logo and branding to your workspace; you represent that you have the rights to do so and grant us permission to display it within your workspace and on documents you generate (such as invoices and estimates).

9. Third-Party Services

The Service relies on third-party providers (for example, for authentication, hosting, email delivery, and payments). Your use of those integrated services may be subject to their own terms. We are not responsible for third-party services and disclaim liability for their acts or omissions.

10. Suspension and Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ceases. We may delete your Customer Data following termination in accordance with our data-retention practices; please export any data you wish to keep beforehand.

11. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the maximum extent permitted by law, Triggaio LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100).

13. Indemnification

You agree to indemnify and hold harmless Triggaio LLC and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your breach of these Terms.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Virginia for any dispute arising out of or relating to these Terms or the Service.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms, contact us at support@cespify.com, or by mail at:

Triggaio LLC
[Mailing address]